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How qk77 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your experience — account details, payment method activity via JazzCash, Easypaisa or Raast, and device access logs.

Account data kept secureJazzCash, Easypaisa, Raast payment data handled carefullyNo data sold to third partiesYour access rights explained clearlyContact path for data requests
qk77 How qk77 Handles Your Personal Information
DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you want to review the data tied to your account, request a correction, or ask us to delete information we no longer need, our support team handles these requests directly. Reach out through the channels below and include your registered contact number or account email so we can verify your identity before processing any data change.

Live Chat Start a chat session from within your account dashboard. Our support team can verify your identity and log a formal data request on the spot.
Email Support Send your data request to our support email address. Include your registered number and specify whether you want access, correction, or deletion.
Account Settings Some personal details — like your registered mobile number linked to JazzCash or Easypaisa — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have built our data practices around what a mobile-first account in Pakistan actually needs — fast payment verification without unnecessary data exposure, session security that works across devices, and a clear path if something ever needs to change on your account.

Payment Data Handling

JazzCash, Easypaisa and Raast transaction references are stored only long enough for reconciliation and dispute resolution. We do not store full wallet credentials on our servers.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. Unusual login attempts from unrecognised devices trigger an additional confirmation step before access is granted.

Data Retention

Account data is kept while your account is active. If you close your account, non-essential personal data is removed within a reasonable period, subject to any legal retention obligations that apply.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how your data is managed on qk77. If your question is not covered here, reach out through live chat or email and we will respond with the specific detail you need.

We collect your name, registered mobile number, email address and the payment method you use — such as JazzCash, Easypaisa or Raast. Device identifiers and session data are also logged for security purposes.

Transaction references are stored for reconciliation, but we do not retain your full wallet credentials. Payment processing is handled by our payment partners who operate under strict data agreements.

Yes. Contact us via live chat or email with your registered account details and we will compile the personal data we hold and send it to you through a secure channel within a reasonable timeframe.

Send a deletion request through our support email or live chat. We will verify your identity, close the account if it is still active, and remove non-essential data subject to any legal retention requirements that apply.

We do not sell or share your personal data with advertisers. Service providers we work with — including payment processors — may only use your data for the specific task they are contracted to carry out.

If your account is closed or inactive, non-essential personal data is removed after a reasonable retention period. Transaction records may be kept longer where local legal or financial obligations require it.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.